Privacy Policy

1. Overview

Infonova Solutions Ltd ("we", "our", "us") operates ZovoNotes, an AI-powered clinical documentation tool. This privacy policy explains how we handle data when you use our software and visit our website.

2. Clinical Data Processing

ZovoNotes records audio in the browser and transmits it via encrypted connection (TLS) to our UK-hosted processing servers for transcription and clinical note generation. Audio recordings are deleted from our servers immediately after processing. We do not store patient data long-term. Generated clinical notes are returned to the clinician's browser and stored locally on their device.

3. Website Data

When you visit zovonotes.com, we may collect anonymous usage analytics (page views, device type, browser) through our hosting provider, Vercel. No personally identifiable information is collected without your explicit consent.

4. Cookies

Our website uses only essential cookies required for site functionality. We do not use advertising or tracking cookies.

5. Data Retention

Audio recordings are processed in real-time and deleted from our servers immediately after processing is complete. Generated clinical notes are stored only in the clinician's browser (localStorage) and are not retained on our servers. The clinician controls deletion of locally stored notes.

6. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, and port your personal data. Since we do not retain clinical data after processing, these rights apply primarily to any account or contact information you provide to us directly. For any data-related requests, please contact us at the address below.

7. Contact

For privacy enquiries, contact our Data Protection Officer at contact@zovonotes.com.

Infonova Solutions Ltd, Company No. 16314069, Leicester, United Kingdom.